Product and Technology FAQs

Is AccessiWay really powered by AI?

Yes! AccessiWay uses two AI engines. The first, 'Computer Vision', is used to analyse and describe images. The other has the function of Contextual Understanding, and is used to learn the purpose and functionality of elements on the website.

How quickly does AccessiWay implement changes to the website?

The user interface will appear on the site immediately. The AI takes up to 48 hours to implement all the necessary changes. In addition, the longer AccessiWay remains on the site, the easier it will be to learn and work with any updates and new elements.

What types of disability does AccessiWay support?

AccessiWay was created by working side by side with people with disabilities. We developed all the features of AccessiWay by analysing their web browsing experiences and the difficulties they encountered, looking at how the software is able to support their various needs.

  • Epilepsy
  • Various visual impairments, including the elderly
  • Cognitive and learning disabilities
  • ADHD
  • Blindness
  • Motor difficulties of different levels

For each type of user profile, AccessiWay offers a number of different tools that allow end users to modify the site in the best possible way according to their specific needs. The AccessiWay interface also offers bundled accessibility combinations in the form of accessibility profiles. Once the user selects the profile that best suits their needs, certain modifications can be deactivated or new ones added for personalised and optimal navigation.

  • Optimising the website for screen readers used by blind users: Most websites are inaccessible to blind people because they are not formatted for screen readers.  AccessiWay solves this problem by using a combination of machine learning (AI) processes, as well as IRIS and OCR (Optical Character Recognition) technologies to add the necessary ARIA and ALT text attributes to websites to allow users to navigate easily and accurately. Our work has been designed and tested with blind people to ensure functionality across all aspects of a website. In this way we can ensure full compatibility between website and screen reader.

  • Keyboard navigation for users with mobility impairments: Some of the most difficult tasks in creating a website that complies with accessibility guidelines are the changes needed to make it fully navigable from the keyboard. Users who suffer from motor disabilities, arthritis, muscle weakness, and anything else that implies difficulty using a mouse are automatically at a disadvantage from the moment they surf the web or consult a website. AccessiWay overcomes this barrier with the use of a Contextual Understanding AI, which automatically adjusts the website at code level. This allows users with these specific difficulties to navigate the entire site using only the keyboard.

  • Design adjustments for the visually impaired: People with visual impairments may have problems viewing content on a site clearly due to font size, font type, colour combinations, image size, saturation, and so on. The accessibility interface allows users to modify the content of the site to best suit their specific needs. Changes can be made to the following elements: text size, colours, contrast, saturation, fonts, and so on.

  • Safe from epileptic seizures: for those who suffer from photosensitive epilepsy, a website may contain dangerous elements such as a flashing image or a popup that could appear and potentially trigger a seizure. AccessiWay allows users with epilepsy to stop all flashing animations or gifs and reduces dangerous colour combinations by adjusting saturation and contrast.

  • Text comprehension support for users with cognitive impairments: Individuals with cognitive impairments, such as autism or dyslexia, may find it difficult to read text on a website, and may not be able to fully understand the content, product or offer. AccessiWay includes an online quick-access dictionary, which allows users who need it to identify unfamiliar words, abbreviations and phrases they do not understand. It also includes focus and orientation settings for easier site navigation that focus the user's attention by limiting excessive effort and ensuring total navigation autonomy.

How does the process of making a website compliant work?

Making your site accessible and compliant with WCAG 2.1 guidelines has not always been as simple as it is now with AccessiWay.

Until recently, it was necessary to manually sift through a site to determine accessibility "holes", and make changes within each page where issues were found. This is quite a lengthy and complicated process, as your site has to meet all the requirements of the WCAG in terms of contrast ratios, ARIA labels, alternative text and a vast list of other specific requirements. This process can be very time-consuming and expensive.

The aim of AccessiWay is to make this process as easy as possible for any company or individual. The only manual work you will have to do is to enter a single line of JavaScript code. Nothing else!

Once the code is added, our accessibility interface will appear on your site, and after a maximum of 48 hours the site will be accessible and within the interface will be a Declaration of Accessibility.

This statement also serves as a certification, declaring that your site has undergone specific modifications to accommodate users with disabilities and that it can work with their browsers and various assistive technologies. In addition, AccessiWay includes an ongoing maintenance function that monitors your site every 24 hours to ensure compliance at all times.

In many cases to achieve full legal compliance with all WCAG requirements, it is necessary to carry out a complementary consultancy process carried out manually by our accessibility experts. This will help fix any non-compliant elements that are unattainable for our software by remedying those few percentage points that guarantee you full compliance.

Becoming compliant doesn't have to be as difficult and expensive as it used to be!

What is aCe and what does it do?

aCe is a free testing tool offered by AccessiWay, used to validate the level of compliance of a website. aCe is open to all and can be used by anyone to determine whether their site is accessible to people with disabilities and complies with national guidelines and laws.

aCe scans websites using the same AI as AccessiWay, reporting any accessibility errors and producing a comprehensive report of compliance results. It does this in seconds and is completely free of charge.

Try it now!

What makes AccessiWay better than the competition?

AccessiWay is a revolutionary solution because it has stepped into an industry where outdated methods were still being used, revolutionising it for the convenience of everyone: people with disabilities and business owners.

The web accessibility industry consists of three dominant categories: manual accessibility, plugins/add-ons and AccessiWay - the only solution built on an AI and fully automated. Below you will find a detailed explanation of the various accessibility options, which will help you to easily see the difference between these possible solutions.

  • Plugins and add-ons (free and non-free): solutions of this type are usually free or low-cost. This is because the accessibility settings they provide are easily accessible and do not require much effort. In fact, they only achieve up to 5-15% of the requirements of WCAG 2.1. The remaining accessibility requirements concern complex processes, such as optimisation for screen-readers and keyboard navigation for blind and mobility impaired people respectively. Free or low-cost tools such as these cannot fully achieve the accessibility requirements. Your website will not be fully accessible to all people with disabilities and this may expose you to legal problems.
  • Manual accessibility services: A manual accessibility process is exactly what it sounds like, i.e. a line-by-line code assessment and manual accommodation of your site's code. With this method, a site can achieve full compliance with legislation, but there are some factors to take into account:

    Time: These manual processes can take between 3 and 26 weeks depending on the size of the website. If you have an impending accessibility request, time is of the essence. Not forgetting that the time used to make the site accessible does not include future manual repairs of any changes or new pages on the site.

    Cost: A manual service is something that, in addition to taking a long time, is very expensive and relative to the size of a site: therefore difficult to calculate. It can cost between €5,000 and €100,000 depending on the size of the site. Realistically, most small and medium-sized businesses cannot afford to do this every 6 to 12 months.

    Maintenance: The initial accessibility work is just the tip of the iceberg. Once completed, ongoing monitoring work is needed to keep the site compliant. The web is dynamic by nature. The content of your website is constantly updated, as are browsers, assistive technology, screen readers, website builders and CMS, and so on. Whenever any of these are updated, you need to make sure that the accessibility of your site remains intact. If you have opted for manual fixing, you will need to pay for extra repair and maintenance. Otherwise, within 6-12 months, so many updates will have taken place that the website will need a whole new accessibility process.
  • AccessiWay - With AI and fully automated: AccessiWay uses artificial intelligence to make the whole process of full accessibility and compliance simple, convenient and effective, as well as automated. This is done by combining two reliable applications such as the accessibility interface and AI processes, which together achieve all accessibility standards:

    The Interface: the accessibility interface is a user interface tool present on the site page, allowing visitors to adjust it to their personal accessibility needs. With over a dozen modifications and complete accessibility profiles, your website design can become accessible to all users.

    AI processes: AccessiWay's AI uses contextual understanding and computer vision technology to scan a website and automatically adjust it to meet accessibility guidelines and standards. In addition, the AI learns the function of the elements of the site to ensure an accessibility experience that is as close as possible to the original functionality of the site, and how it should be used. This means that AccessiWay goes beyond the basic requirements to ensure a complete digital experience for site visitors.

How exactly does AccessiWay work?

AccessiWay is an AI-based web accessibility solution that makes websites accessible to people with disabilities. Replacing a time-consuming manual task, AccessiWay automates much of the remediation process for websites of all sizes.

This is done by combining two different applications that work simultaneously: an accessibility interface and AI processes, so high levels of accessibility can be achieved and maintained for each website.

AccessiWay also offers supplementary services that allow you to achieve 100% legal compliance. Our technology is able to achieve compliance for most criteria, however, to be fully compliant it may be necessary to make manual changes as well as taking care of some aspects of the WCAG that are not unique to the frontend of a website.

The accessibility interface
The accessibility interface is responsible for 30% of the work against accessibility barriers that websites have to overcome. It is a tool that allows users to make specific changes to the design of the site, enabling users with visual impairments, epilepsy, cognitive disabilities and many others to easily access information on any site. Our interface has dozens of different options: each user can customise the site to suit their specific problem.

Our AI
Optimisation for the screen reader and adjustments for keyboard navigation, which make up the remaining 70% of WCAG requirements, are two of the biggest challenges for web accessibility. To solve this problem, AccessiWay uses a combination of contextual understanding and computer vision technologies. The AI analyses the components of a site, determines their functionality and automatically adjusts them to the WCAG 2.1 AA requirements.

Continuous maintenance
After the initial adaptation, the AccessiWay AI will remain active to monitor the accessibility and compliance of your site, with maintenance scans whenever an update is published and at least once every 24 hours. Every change or update made to your site will automatically be adapted and made accessible, so you can be sure that your site remains accessible and compliant over time.

Is it possible that AccessiWay affects source code or performance?

AccessiWay does not interfere with the source code of your site. The software works by inserting a single line of Javascript, and any changes that are requested by users with disabilities will only be triggered on their browser session. This means that no permanent changes are made to your site in any way, and should you need to remove AccessiWay, it will be as if it had never been installed.

Furthermore, AccessiWay is loaded asynchronously. This means that you must wait for the website to load completely before viewing AccessiWay. Therefore AccessiWay does not affect loading times.

Does AccessiWay have technological limitations?

AccessiWay complies with all points of WCAG 2.1 at AA level. These are the most common standards for web accessibility. However, there are additional modifications that support certain digital accessibility experiences that AccessiWay's technology does not yet provide. Below is a list of AccessiWay technology limitations:

  • AccessiWay does not create subtitles for videos and does not make Word documents or PDFs on the site accessible, as they are not part of the source code. AccessiWay only works on the accessibility of the code itself.
  • AccessiWay does not modify or ignore accessibility adaptations that have previously been applied on the site, as it considers that if you have manually implemented a feature, you have done so for a reason.
  • AccessiWay is based on machine learning technology. This means that to be accurate, AccessiWay must encounter a component many times on different websites: the more it encounters a component, the easier it is to make it accessible. For example, AccessiWay will almost certainly adapt menus, drop-down menus, pop-ups, forms, buttons, lists, galleries, as these components exist on almost every website. But if your website contains very specific components such as custom quizzes, tests, ticketing or booking functionality, special effects or games, AccessiWay may not be able to make it accessible because it has not encountered these elements enough times. In these cases, you will need to make accessibility adjustments manually.

How does AccessiWay help people with visual impairments?

Problems on the web
A website can have many different shades, colours and formats. For people with visual impairments, the wrong colour combination or font size can make it complicated or even impossible to view the content of your website. Common visual impairments include blurred vision, colour blindness and glaucoma. For example, you use one main colour for the theme of your website: a visitor with colour blindness may not even be able to see it. In other cases, fonts are too compact or too small for a website user, who will not even be able to read what is written on a page.One of the main obstacles to accessible design is that many times a website owner does not want to compromise their website design and branding just to promote accessibility: a website is an extension of their business, and many times represents the presentation and first contact with a customer. This makes a company's website, no matter what the market or service, a very important factor! With AccessiWay, you can stay true to your design and be accessible at the same time, without compromise.

How do we make this compromise possible?
After installing AccessiWay on your site, the new accessibility interface will immediately appear on your website. This interface is a single-access tool, i.e. it allows any visitors with visual difficulties to make changes on demand for the time they are on the site. For site users who do not need adjustments, the design of the site will remain intact. UI and design adjustments include changes to content, colour and orientation. All mentioned accessibility changes for visual impairments will be activated simultaneously allowing the user an easy view of the content.

How does AccessiWay help people suffering from epilepsy?

Problems on the web
The beauty of websites is that they can be designed to display content in a variety of ways. Unfortunately, some inaccessible elements can be frustrating and even dangerous for some users. People suffering from epilepsy are forced to navigate websites with great caution, due to the risk of triggering a seizure caused by flashing elements such as GIFs, videos or animations. In many cases, these images are looped or autoplay or do not respond to interactions or attempts to interrupt by a user. Simply put, any site can be something like a minefield for a person suffering from epilepsy.

What does AccessiWay do to solve the problem?
AccessiWay's interface allows site visitors to stop all flashing elements on a page. Instead of scrolling carefully and quickly pausing dangerous elements, epileptic users can pause everything at once before viewing. This is made even easier by activating the 'Seizure Safe' profile, which stops all flashing/blinking elements simultaneously and reduces dangerous colour combinations.

How does AccessiWay help people with cognitive disabilities?

Problems on the web
People with cognitive disabilities have certain limitations that may affect the way the content of the website is perceived and understood. These people, when visiting a website, may have confusing and frustrating experiences without proper context or changes in orientation. For example, slang and abbreviations can be complicated to understand for people with cognitive disabilities who do not know how to interpret the meaning of a word. When it comes to orientation, many websites are beautifully and innovatively designed, but can be quite disorienting for those who cannot focus on the various elements of the site.

What does AccessiWay do to solve the problem?
AccessiWay helps people with cognitive disabilities by enabling features on your site that add clarity and focus to the elements on the page. For example, the AccessiWay interface comes with an integrated dictionary for on-demand definitions. In addition, site elements are outlined and focused so that visitors can clearly see the flow of the page without being distracted. The AccessiWay interface also offers a default Cognitive Disability profile. Visitors who require extra attention to fully understand elements of the site may not easily identify which accessibility modifications they need. By accessing this Profile, which is easily identifiable by users, all of the above changes are enabled for quick, simple and complete web accessibility.

How does AccessiWay help people with physical/motor disabilities?

Problems on the web
Generally, in the context of a website, physical and motor disabilities are defined by the inability to use a mouse to navigate. In general, a keyboard can do everything a mouse can do. The problem is that most websites are not optimised for keyboard navigation, which means that the elements on the pages do not respond to the actions commanded. As a result, these sites exclude people with motor disabilities. This means that if a website element, such as a popup, form or menu, is not designed to respond to keyboard commands, then there is no way to interact with them without a mouse. For example, we all know that when we enter a website, an image or banner may appear in the form of a popup. If this happens, we click on the X to close it and continue to browse the site. The problem arises if the popup is not optimised for keyboard navigation and does not respond to the command to close the popup: the user will be stuck on the popup, unable to return to the original page.

What does AccessiWay do to solve the problem?
AccessiWay makes websites fully navigable by keyboard. Using ARIA attributes and the contextual understanding of the AI engine, the necessary changes are made throughout the website code. People with motor disabilities can use the keys to perform any action, from closing pop-ups and forms to opening dropdowns and menus. Furthermore, to facilitate and speed up access to the various parts of the site, users can consult a list of 'useful links' directly from the interface. In this way, navigation is truly accessible and saves the user time and effort.

How does AccessiWay help blind people?

Problems on the web
Anything displayed on a screen has been made within a code. For visually impaired people, this is not a problem as long as what we are seeing on the screen makes sense. Blind people surf the web using a screen reader, or screen reader, which is an assistive technology used by blind people to use computers and surf the web. A screen reader 'bypasses' the screen and goes straight to the code to examine and then report back to the blind user what is represented on the screen. It is essential that the code of a website correctly reflects what is displayed on the website. However, there are different ways of coding certain elements (such as a menu or drop-down menu) that will all look the same to a visually-impaired person. For a visually impaired person, who cannot recognise an overall structure of an element, reading content on a website could be misleading. For example, think of images on a website. Many times images are used to symbolise a category on a website or to launch a new offer or product that has just been released. In this case, a visually-impaired person can read the text "Children's clothes" or "30% off kitchen supplies" on the image, but a visually-impaired person will only hear the screen-reader read "graphics", which is the word in the code.

What does AccessiWay do to solve the problem?
AccessiWay uses machine learning to scan, analyse and interpret each element of the page in the same way as sighted users. It then uses ARIA attributes and various behavioural adjustments to provide full context to screen readers. This allows blind users to navigate sites accurately. Drop-down menus, forms, pop-ups, icons and buttons are all included in the process. It also uses computer vision and optical recognition processes to provide accurate descriptions of the images that will be read to the user by the screen reader.
Artificial Intelligence makes these accessibility changes automatically on the browser session of users who request them. Whenever the navigation profile for Blind Users (alt + 1) is activated, the following adjustments will take place:

  • ARIA attributes are added automatically for context and behavioural changes to optimise elements in the most comprehensive and efficient way. For example, determining main menus, header structure and recognition of important icons.

  • Alternative image text is automatically added, using powerful image recognition technology to add elaborate and accurate image descriptions.

  • Correct navigation is ensured without the use of a mouse or trackpad, but simply using the keys on the keyboard as commands. This is done by inserting a correct hierarchy and labelling of the various elements that make up a site.

Can aCe make my site compliant?

aCe is an analysis tool for web accessibility, not a remedy for non-compliant sites. It is designed to offer a fast and reliable response on the website's compliance status.

Why is aCe more reliable than other testing tools?

While most tools are only able to report a few (inaccurate) errors based on presets, using AccessiWay's AI, aCe is able to determine compliance status clearly and accurately.

Do you have to be a developer to use aCe?

No. aCe is an analysis tool that can provide clear and easily understandable results. Besides being free of charge it is really easy to use, you just have to paste the domain you want to analyse and in a few minutes you will see the results.

How much does aCe cost?

aCe is completely free of charge. We recommend that all website owners use our accessibility analysis tool to gain clarity on the level of compliance achieved and above all to easily find out which accessibility problems are being encountered within their website.