When did the EAA (2016/2102) come into force?
The Digital Administration Code (DAC) has enshrined in the Italian legal system the principle and implementation of accessibility of all content published on institutional websites to enable every citizen, especially people with disabilities, to use them.
With a decree approved in the Council of Ministers at the proposal of the Prime Minister's Office and the Minister for Public Administration, Directive (EU) 2016/2102 of the European Parliament and the Council of October 26, 2016 was implemented.
The actions required for adaptation concern, in particular:
the "disproportionate burden," a principle according to which requests for accessibility of data held by the PA must be evaluated taking into account the impact and exigibility from an organizational, technological and financial point of view;
the "feedback mechanism," by which anyone, in accordance with the accessibility principles and accessibility requirements dictated by the guidelines, can: notify providers of any defects in information systems, including websites and mobile applications; request information that is not accessible.
Response to legitimate and reasonable requests will be ensured by the possibility of filing complaints with the "digital ombudsman."