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Personal Account
Is the software also running in the Dashboard?

The accessibility of the AccessiWay website is also guaranteed within the user areas. By accessing them, it is possible to view the interface and make all the necessary adjustments in order to obtain customised navigation according to one's needs.

How do I access my account if I forget my password?

If you forget or lose your credentials, don't worry, you can access your reserved area by following a few simple steps.
Below the email and password entry fields you can click on the phrase "Forgot your password?" which will allow you to enter your email address. You will then receive an e-mail containing instructions on how to complete the operation.

What should I do if the Dashboard does not load?

Should you experience any malfunctions with your dashboard, we recommend clearing your browser cache. If this does not solve the problem, please contact the AccessiWay support department, available from 9 a.m. to 6 p.m. Monday to Friday.

Is it possible to make graphical changes to the accessiWidget interface directly from my reserved area?

Yes, you can make graphic adjustments completely independently from your dashboard to adapt the colour and position of the interface to the design of your site. To do this, you will have to log in to the private area by clicking on the "my account" button at the top right of the AccessiWay home page. Once you have logged in, you will be able to consult, among the various items on the left, the "installation" menu from which you can copy the software activation script. In addition, a semi-automatic configurator will be available to adjust the design of the interface and of the button that will appear on your website. To do this, all you have to do is fill in the various customisable fields (colour, size, position, and much more). In real time you will see that the script will change according to the adjustments you make. Once you have customised all the aspects you are interested in, you can copy the updated code and copy it to your site. To help you through the installation process, we have prepared guides that you can consult at any time at the following link. In any case the AccessiWay team remains at your complete disposal to offer you support, if you are unable to make the changes yourself please contact us via chat or by phone on +39 01119622826.

How can I make a purchase from my Private Area?

You can select the services on the site. To complete your purchase, simply call one of our Sales Accounts, who will guide you through the installation of the software and the scheduling of consultancy services.

Haven't we solved your doubts?

No problem, we are always available for any questions or concerns you may have.
The Costumer Care area will receive your contact information and get back to you as soon as possible!

Contact us

Haven't we solved your doubts?

No problem, we are always available for any questions or concerns you may have.The Costumer Care area will receive your contact information and get back to you as soon as possible!

Contacts us