USER TEST

Check accessibility
with a User Test

Request a usability test from our community of users with disabilities.
There is no more concrete method of understanding the accessibility status of an existing or developing ICT tool.

#NothingAboutUsWithoutUs 📌
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STEPS

How does a User Test work?

#1An accessibility expert (RFU) performs a manual analysis of your site and indivudes tasks for users with different types of disabilities.

#2The users perform the assigned tasks and compile a report on the browsing experience.

#3The RFU develops a report based on the different indications given by the users with which the company can better define accessibility goals related to the touch point.

Types

Usability testing according to AgID best practices

User Test with 3 users

Blind
Visually impaired
Motor impairment
Book User Test

User Test with 3 users

Blind
Visually impaired
Motor impairment
Different navigation systems
Book User Test
USER FIRST

Beyond compliance

Gathering qualitative feedback from users goes beyond a simple accessibility checklist: it allows you to really understand the accessibility of your digital products and set increasingly concrete goals.

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Pragmatic Approach
Our aim is to help you achieve full accessibility according to your possibilities and needs.
Cutting-edge technology
Our software powered by artificial intelligence allows you to make your site accessible and maintain its accessibility over time.
Skills and Dedication
With our consulting team's 20 years of experience, we can help you make all your digital touchpoints accessible.
User First
We collaborate with users with disabilities on a daily basis to refine our solutions and our offer.
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FREQUENTLY ASKED QUESTIONS

Do you have any doubts?

We are here for you:
Can I carry out a User Test independently?

It is always recommended to carry out a user test in order to receive feedback from end users of the services created.

When a user test is not carried out by a user with a disability it is referred to as "heuristic", a heuristic usability evaluation must be carried out by an expert who knows the touch points necessary to carry out a correct analysis.

What is the User Test?

Carrying out a User Test means recreating model situations in order to assess the level of usability of a website.

It therefore consists of an analysis of the level of accessibility, carried out by users with disabilities who reproduce tasks on the ICT tool being evaluated, supervised by an accessibility expert. At the end of the assessment, qualitative feedback of the user experience is given in the form of a report.

How is the UserTest service performed?

The "User test" Consulting Service follows the AgID guidelines, therefore:

The organisation of the testing project is the responsibility of the RFU ~ Human Factors Manager ~

User test 3 People: defined by AgiD " Below Threshold".
User test 5 People: defined by AgiD " Above Threshold".

How the user test is composed:

1- The RFU must know the Disabilities from a Humanistic point of view, he/she must not be a technician (neither the RFU nor the user tests).

2- A Human Factors Officer (RFU) is mandated to carry out a prior analysis of the application under evaluation and structure the activities to be administered subsequently to the pool of employees with disabilities.

3- The Human Factors Officer (RFU) identifies persons with different disabilities to whom the test, consisting of the various activities to be carried out independently, is to be administered. The types of disabilities that can be called upon for assessment include motor, visual and cognitive disabilities;

4- Following the completion of the activities by staff members The RFU administers the questionnaire on the twelve factors relevant to the accessibility/usability of the website produced by AGID

5- The RFU carries out a semi-structured interview with the collaborators aimed at exploring the user experience;

What are consultancy services for?

Consultancy services make it possible to increase the level of compliance and usability of the site.