Request a usability test from our community of users with disabilities.
There is no more concrete method of understanding the accessibility status of an existing or developing ICT tool.
#1An accessibility expert (RFU) performs a manual analysis of your site and indivudes tasks for users with different types of disabilities.
#2The users perform the assigned tasks and compile a report on the browsing experience.
#3The RFU develops a report based on the different indications given by the users with which the company can better define accessibility goals related to the touch point.
Gathering qualitative feedback from users goes beyond a simple accessibility checklist: it allows you to really understand the accessibility of your digital products and set increasingly concrete goals.Get a Quote
"The Province of Lecce strongly believes that accessibility is not a product, but an ongoing process. With this further step, we are breaking down architectural computer barriers: citizen users with blindness, visual impairments, cognitive impairments, motor impairments, epilepsy will have easier and facilitated access".
"The new tool is part of a package of initiatives that the municipal administration is implementing in the area of inclusive digital innovation, with a focus on citizens and their needs. This is made possible thanks to the work of the Municipality's Information Systems sector, which is doing an excellent job on the digital innovation front."
"We chose to do this as a moral duty. The Internet is now a fundamental tool in communication [...] We as a health care company cannot and will not be complicit in the burden of this inequality in the free use of the Web."
"Our administration aims to put the citizen at the centre and has also done so through the creation of the municipality's new institutional website, conceived and designed to be inclusive and to improve the accessibility requirements of digital public services in terms of practicality".
"Siamo uno dei primi enti a livello nazionale che si avvale di una nuova tecnologia per aumentare l’accessibilità di un portale web grazie alla collaborazione con Accessiway."
“La soluzione adottata aiuta ulteriormente le persone con disabilità a navigare con maggiore semplicità tra i vari contenuti digitali. Si tratta di uno strumento personalizzato che aggiunge un tassello importante all’impegnativo lavoro di rimozione delle barriere architettoniche sia fisiche che virtuali.”
"The strength of a brand and a company's attention to the individual are demonstrated by its interest in a type of innovation that is not only technological, but also and above all social. This is why we are proud of the partnership and feel perfectly aligned with AccessiWay, a benchmark in accessibility."
"Casa ArtLab continues to grow, the network of partners is enriched with realities that make innovation their manifesto. We are happy to welcome AccessiWay, a company founded in 2021 with a very clear goal: to make website content accessible to people with different types of disabilities."
It is always recommended to carry out a user test in order to receive feedback from end users of the services created.
When a user test is not carried out by a user with a disability it is referred to as "heuristic", a heuristic usability evaluation must be carried out by an expert who knows the touch points necessary to carry out a correct analysis.
Carrying out a User Test means recreating model situations in order to assess the level of usability of a website.
It therefore consists of an analysis of the level of accessibility, carried out by users with disabilities who reproduce tasks on the ICT tool being evaluated, supervised by an accessibility expert. At the end of the assessment, qualitative feedback of the user experience is given in the form of a report.
The "User test" Consulting Service follows the AgID guidelines, therefore:
The organisation of the testing project is the responsibility of the RFU ~ Human Factors Manager ~
User test 3 People: defined by AgiD " Below Threshold".
User test 5 People: defined by AgiD " Above Threshold".
How the user test is composed:
1- The RFU must know the Disabilities from a Humanistic point of view, he/she must not be a technician (neither the RFU nor the user tests).
2- A Human Factors Officer (RFU) is mandated to carry out a prior analysis of the application under evaluation and structure the activities to be administered subsequently to the pool of employees with disabilities.
3- The Human Factors Officer (RFU) identifies persons with different disabilities to whom the test, consisting of the various activities to be carried out independently, is to be administered. The types of disabilities that can be called upon for assessment include motor, visual and cognitive disabilities;
4- Following the completion of the activities by staff members The RFU administers the questionnaire on the twelve factors relevant to the accessibility/usability of the website produced by AGID
5- The RFU carries out a semi-structured interview with the collaborators aimed at exploring the user experience;
Consultancy services make it possible to increase the level of compliance and usability of the site.