Public Administration & NGOs
Leading the shift toward a web everyone can use.
Digital accessibility for essential public services and community advocacy.
Across the EU, 65% of public sector websites do not meet WCAG accessibility criteria (European Commission), revealing significant barriers in digital public services.
We partner with government agencies and NGOs to remove digital barriers from public portals and service flows, ensuring every citizen can participate in civic life independently and confidently.
We helped over 2000 brand leaders sleep at night.
The digital gap in civic participation.
When a public service goes online, it must remain public for everyone.
Imagine a citizen trying to renew a permit or apply for social support, only to find the portal is incompatible with their assistive technology.
Public services exist to serve everyone. When an interface blocks a user it forces a reliance on others, undermining their right to participate in society independently.
Common issues include:
Official documents and PDFs that assistive technologies cannot read
Service application forms with rigid time limits and unclear errors
Civic engagement tools that don't support keyboard-only navigation
These hurdles create a participation gap for the 1 in 4 adults in the EU who live with a disability (Eurostat). We don’t just find digital barriers, we break them.
Making universal access achievable.
Building an inclusive community is a shared journey. We provide the expertise to make your digital services truly universal.
We don’t stop at compliance and neither should you. Together, we’ll make sure your digital services work for everyone.
PDF Solution Suite
We remediate both static and dynamic PDFs to ensure they are fully structured for assistive technology and compliant with regulatory standards (WCAG 2.2 level AA and EN 301 549).
User Testing
Real citizens with disabilities test your public journeys to ensure actual usability for your community.
Accessiway Academy
Targeted training for public sector teams to embed accessibility into the heart of your digital operations and content creation.
Public services belong to everyone.
Inclusive design is how we build a stronger community.
By partnering with your teams, we provide the expertise needed to make your essential services truly universal.
When we break barriers together:
Citizens access services independently
Support request volume decreases
Public trust grows through inclusive design
Compliance and privacy risks are mitigated
When public and nonprofit platforms work for everyone, the entire community benefits
Trusted by those who serve the public.
See how we help government bodies and NGOs turn digital accessibility into a standard for civic excellence.
1.3 Billion
people worldwide live with a disability, representing 16% of the global population
WHO (2023)
Accessiway (2025)
73.1%
of European users report regularly encountering accessibility barriers on websites or digital services
30%
digital participation gap in high-growth European markets created by accessibility barriers
People with disabilities, including families and networks.
Eurostat (2025)
